Testimonials From Clients

With more than three decades of experience in law, we always put our clients first. See our customer testimonials for the evidence of our customer satisfaction.

  • Timothy and Stephanie Shay are outstanding attorneys. They listen and understand your circumstance and then work tirelessly to to guide and support you through the entire process to completion.

    Diana Fischer

  • Well I just want to say that Tim Shay is my lawyer for a job injury I have. Tim is awesome and took the stress off me by taking care of everything. I would not have any other lawyer. Tim took the time to talk with me about everything and listened to what I had to say. If you didn't understand, he would explain it to ya. He was they for me in a very trying time and I believe there is no one better in the business!! With that said if you are looking for a lawyer TIM SHAY is your man!!

    Tina Louise Hester

  • I was recently a client of Mr. Tim Shay. Not only a client but his first deaf client and he was very patient with me. Always keeping me updated with the case the past 4 years. Always answering any questions I had. He is truly the best! I also was very happy with his assistant Corey who always kept me informed with updates. If you need a lawyer, do not hesitate to call Mr. Tim Shay!

    Daphne Gansert Thoele

  • I am a current client of Mr. Shay and I think that as far as attorneys go that he is one of the best. He is always available to answer any questions that you may have for him. I was hurt on my job 4 years ago and he has continued to make sure that I receive the best from him and his staff and always make sure that the company continues to treat me well. I know that he is always giving me his best and he's always fighting on my behalf and advising me on the best outcomes. He is a fighter for his clients. If anyone is looking for an attorney who will fight for them until the very end, then Tim Shay is who you should call. HE IS THE MAN!!!!

    Rochele Roby

  • Tim and his staff were very kind and helpful in a situation I was in! He listened to me and just spoke with me like we were friends, and I appreciate his kindness and the time he took with me. I would highly recommend Shay and Associates to everyone 🙂 Thanks so much once again, Tim!

    Deb Earleywine

  • Mr Shay handled my workers compensation case. I was a fool to try to work with the workers comp insurance company at first. After being without Temporary Total Disability benefits for almost 3 months, I needed help. I was glad I found Timothy Shay.

    He advertises that he is aggressive and will work for the best results for his clients. That is no lie as I had my TTD back pay within a week! Mr Shay is very knowledgeable and competent in the work comp laws and has a attitude of no nonsense when it comes to dealing with the opposing lawyers.

    Yet he is extremely personable and helpful to his clients. He was always patient to answer all of my questions and would spell out my options and advise appropriately. Communication with his clients goes far and above his duty as I would get emails from him personally after hours and on the weekends. This led me to understand how hard Tim Shay works for his clients! His hard work paid off as I received a settlement far larger than I ever expected. If you need a good attorney, I highly recommend Tim Shay!

  • When I came to Shay & Associates to have my consultation meeting with Stephanie Shay-Williams, I had never even spoken with an attorney before and I wasn’t even sure who the person was that was at fault for my accident. I had bits and pieces of information from the accident to give her and I was so physically injured that I only vaguely remember our first meeting.

    Stephanie was able to take that small amount of information I had given her and she worked tirelessly for the next five months in order to get the police department and ambulance dispatch information that contained the person at fault for my accident. Being able to know the name of the person that caused so much physical and emotional damage was when the healing actually began.

    As my case progressed, I was still receiving treatment for my extensive medical problems. I was very impressed with the organizational skills that Stephanie and the paralegal team possess. They were always able to keep up to date records of my many treatments, providers, bills, etc. When it became clear to Stephanie that this case was growing due to my ongoing treatments, Stephanie was able to consult another attorney, Timothy Shay, for his 30+ years of expertise. Watching Tim and Stephanie in action during the depositions taken gave me confidence that I had picked the right legal team. These are two people that are confident in their skills and not afraid to go to court to advocate what is right for their client.

    Throughout the whole process, I was constantly updated on the progress of my case. Stephanie was always available to discuss the case via phone or email when I had questions or just wanted to update her about medical treatments. She took the time to get to know me and why this accident was life-altering for me. She has so much compassion and sympathy for her clients and that is what makes her a honest and effective attorney.

    This legal team went above and beyond to help me get a settlement that ensured I was justly compensated for my injuries and lost wages. Tim was really effective during the settlement negotiations. He was honest about the value of my case and what the pros/cons were of going to trial. Neither Tim nor Stephanie pressured me to take a settlement and gave me ample time to think about the final offer at hand. In the end, I accepted the settlement and feel that I received a large compensation for my injuries. The fees for the lawyer’s services were less than I had expected and I walked away from this experience with much more than predicted on the day of the settlement.

    K. Salrin

  • Well I just want to say that Tim Shay is my lawyer for a job injury I have. Tim is awesome and took the stress off me by taking care of everything. I would not have any other lawyer. Tim took the time to talk with me about everything and listened to what I had to say. If you didn't understand, he would explain it to ya. He was they for me in a very trying time and I believe there is no one better in the business!! With that said if you are looking for a lawyer TIM SHAY is your man!! 🙂

    T. Hester

  • I was recently a client of Mr.Tim Shay. Not only a client but his first deaf client and he was very patient with me. Always keeping me updated with the case the past 4 years. Always answering any questions I had. He is truly the best! I also was very happy with his assistant Corey who always kept me informed with updates. If you need a lawyer, do not hesitate to call Mr. Tim Shay!

    D. Thoele

  • In my experience as a client of Mr. Shay, he was the definition of professional. He kept us updated with every detail available to us every step of the way. And he was always very respectful with sensitive matters.

    Overall, Tim Shay did everything in his power to reach the results we wanted, and I am very pleased with those results.

    A. Frost

  • I highly recommend Mr. Timothy Shay. He has a top-notch staff and they kept my family informed with updates. He is very personable and gets the job done in a very professional way. Please call Tim Shay, he gets results.

    C. Frost

  • I am a current client of Mr. Shay and I think that as far as attorneys go that he is one of the best. He is always available to answer any questions that you may have for him. I was hurt on my job 4 years ago and he has continued to make sure that I receive the best from him and his staff and always make sure that the company continues to treat me well. I know that he is always giving me his best and he's always fighting on my behalf and advising me on the best outcomes. He is a fighter for his clients. If anyone is looking for an attorney who will fight for them until the very end, then Tim Shay is who you should call. HE IS THE MAN!!!!

    R. Roby

  • Tim and his staff were very kind and helpful in a situation I was in! He listened to me and just spoke with me like we were friends, and I appreciate his kindness and the time he took with me. I would highly recommend Shay and Associates to everyone 🙂 Thanks so much once again, Tim!

    D. Earleywine

  • I contacted Tim Shay and Associates when I got hurt at work. I knew it would be a long process but I received nothing but respect from this office. My calls were always returned quickly and I received a fair amount because Tim Shay fought for me. I highly recommend his firm to anyone. Plus ladies...he is cute as a button.

    M. Burns

  • My husband was in motorcycle accident two years ago. Tim and Katherine took the stress from us to help settle and make sure he was taking care off. Excellent communication and walked us through every step of the way!

    M. Chapman

  • Thank you Tim and Corey, you took great care of me. Great people that are to help you when you need them.

    C. Vollmer

  • Stephanie Shay and the entire staff were AMAZING! They made a very stressful situation very easy. They took care of everything and in a timely manner. I would definitely recommend them!!!

    D. Edge

  • Tim represented my son in a case where a woman T-Boned his car causing many injuries. His car was replaced and his hospital bills were paid and a settlement for soft tissue injuries were compensated. Great Attorney!

    D. Williams

  • I had an initial consultation with Tim regarding a current situation I have encountered. He was kind, helpful and very easy to talk with. I would recommend him to anyone who is uncertain on their path forward. Very helpful!!

    D. Myers

  • Tim Shay did a fantastic job when he represented our family. Tim, along with Katherine and everyone else in his office, kept us informed, answered any questions we had, and truly had our best interest in mind during an almost 4 yr long process. I would highly recommend Shay and Associates!

    D. Snow

  • My family had an unfortunate experience and Mr. Shay and his team came to the rescue!! He turned multiple No's into a "yes" and reached a settlement. I did my research and interviewed a couple of attorneys before selecting this office and I'm very happy with my decision. Sara Noll was fantastic!! They were always available to answer my questions and provide guidance throughout the case. My only regret is not reaching out to them sooner! They definitely made our family feel like real people and not just some case number. THANK YOU!!

    L. Franco

  • I would give him five stars. He is and always has been the Best person to represent us. Personable and precise and goes overboard to help his clients. I would recommend him to all my family and friends and I have. I can't give him enough stars.

    J. Waltrip

  • Shay & Associates are very nice and easy to talk to very down to earth.

    M. Nases


    Shay & Associates

    With locations in Springfield and Decatur, we’re ready and waiting to fight for you. Reach out to us for a free consultation on your case.

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